Frequently asked questions
Straight answers for partners and quality leaders
If your question is not here, ask us on a scoping call.
Do you issue audit opinions?
No. We place audit professionals into your engagement teams. Your firm holds the engagement, forms the conclusions and signs the report.
Who reviews the work?
Work passes an Icon manager review and a quality assurance check first. Your seniors, managers and partners then review it exactly as they would for your own staff.
Do we need to tell our clients?
The AICPA Code of Professional Conduct says a firm using a third-party service provider should inform clients, preferably in writing, before sharing confidential client information. Many firms do this in the engagement letter. State board rules can add requirements, so confirm your own obligations. We supply supporting wording.
Where is our data held?
In your systems. Our people work through the access route you choose, such as virtual desktop or named-user remote access, under your licences and controls.
What working-hour overlap do we get?
Working hours that overlap your time zone are agreed during onboarding and kept as a standing commitment.
Which audit software do your people know?
CaseWare, CCH Axcess and ProSystem fx Engagement, Thomson Reuters AdvanceFlow and others. Platform experience is confirmed for each person at selection.
Can we choose the individuals?
Yes. We share profiles for the grade mix you need and you interview and select.
What is the minimum term?
Engagements start at 90 days. Most firms begin with a 90-day pilot of two seniors.
How is pricing structured?
A fixed monthly fee per person or a blended hourly rate. There are no recruitment fees. After a scoping call we send a costed plan within five business days.
What if someone is not working out?
Performance is tracked through review notes and feedback cycles. We replace a person where agreed measures are not met.
Secure your capacity before the next season
Book a 30-minute scoping call. We come back with a costed deployment plan within five business days.